Admin Support
Rachael L Eichhorn
Practice Manager
Rachael oversees the daily operations and business management of Insight Counseling and Wellness Center, ensuring that both clients and clinicians are supported with compassion, efficiency and understanding. With over 11 years of experience in the mental health field, she deeply understands Insight's administration and care of our practice.
In addition to her work at Insight, Rachael serves on the board of a nonprofit organization that provides holistic healing for young girls and women who have survived abuse, trauma, and sex trafficking — a cause close to her heart.
Rachael is also personally invested in mental health, having supported her son through his journey with special needs & neurodivergent growth. She understands firsthand how crucial mental health care is for individuals and families, which drives her passion for ensuring clients receive the support they need.
Contact Rachael if you have a question about your account balance or health insurance benefits, are seeking a consultation for new benefits, or have any general questions about your care at Insight.
No question is too small and Rachael is there for you!
REichhorn@insightcounselingcenter.com
720-926-6766 ext 802
Shannon Austin
Client Care Coordinator
As our Client Care Coordinator, Shannon is your first point of contact with Insight. She will work with you to find the therapist that is the best fit for you. She is able to verify your benefits and make sure your services are covered by your therapist. Shannon feels passionate about being able to support you in connecting to the support you need to heal and get your life back on track. You can reach her directly at 720-926-6766.
